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Privacy Policy

Last updated: June 14, 2026

1. Introduction

Welcome to Vapor Technologies Ltd ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Account credentials
  • Payment information
  • Communications with us
  • Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Send you marketing communications (with your consent)
  • Monitor and analyze trends and usage
  • Detect and prevent fraudulent transactions

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service. These providers are contractually obligated to protect your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Object to or restrict processing of your data
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we securely delete or anonymise it.

For clients who engage us for software development projects, we retain project-related communications and documents for a period of five years after the completion of the engagement. This is to support any warranty claims, compliance queries, or disputes that may arise. After this period, records are permanently deleted from our systems.

9. International Data Transfers

Vapor Technologies is based in Nairobi, Kenya, and serves clients globally. When we transfer personal data outside of Kenya, we take steps to ensure that appropriate safeguards are in place. We use cloud infrastructure providers — including hosting and database services — that maintain data centres with industry-standard security certifications. All data transfers are conducted over encrypted connections using TLS.

If you are accessing our services from the European Union or United Kingdom, you have additional rights under GDPR and UK GDPR respectively. We are committed to honouring these rights and will respond to subject access requests within the timeframes required by applicable law.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately so that we can delete it from our records.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you by email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to contact us. We are committed to resolving any concerns you may have about our privacy practices.

Vapor Technologies Ltd

Nairobi, Kenya

Email: info@vapor.co.ke

Phone: +254 728 557 412

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